Creta SupportAll help boards
Creta Games & Clubs (desktop)
The desktop app: installing, updating, launching and playing.
Getting started
Buying, refunds & your library
- How do I pay for a game?Most asked
- How do refunds work?Most asked
- I bought a game on Windows — can I play it on my Mac?
- Where are my library, receipts and purchase history?
- I asked for a refund and the game stopped working
- What is DLC, and can I refund it?
- What do “Coming soon” and early access mean on a game page?
Downloading, installing & playing
Wallet, CRETA & NFTs
Community, points & extras
For developers
Still stuck?
Can't find an answer?
Send us a message and a person will read it.
- A person reads and answers every message.
- The reply comes to your email — no account needed.
- We will never ask for your password or recovery phrase.