Creta SupportAll help boards
Creta World
Accounts, sign-in, payments and everything shared across Creta.
Account
- How do I create a Creta account?Most asked
- How do I launch the wallet?
- Why do I have to confirm my email before signing in?
- The confirmation code hasn't arrived. What can I do?
- Can I sign in with Google or Apple?
- I signed up with email — can I switch to Google or Apple later (or the other way round)?
- Sign-in says my account uses a connected provider. What does that mean?
- Do I need a separate account for each Creta app?
- I'm signed in on the website but the app still asks me to sign in
- Can I change my nickname?
- Can I change the email address on my account?
- How do I delete my account, and what happens to my data?
- I deleted my account by mistake — can I get it back?
- Do I need a crypto wallet to make an account?
Password & security
- I forgot my password. How do I reset it?Most asked
- I had a Creta account before — why won't my old password work?Most asked
- How long are the email codes valid?
- My reset code is rejected, or I'm told there have been too many attempts
- What are the password requirements?
- How do I change my password while I'm signed in?
- Why was I signed out everywhere after changing my password?
- Will Creta ever ask for my password, my login code, or my wallet recovery phrase?
About Creta
Apps & downloads
NEXUS
CRETA token & official channels
Website & contact
Still stuck?
Can't find an answer?
Send us a message and a person will read it.
- A person reads and answers every message.
- The reply comes to your email — no account needed.
- We will never ask for your password or recovery phrase.