Creta SupportAll help boards
Creta Wallet (extension)
The Creta Wallet browser extension.
Getting started
Your keys & security
- I lost my seed phrase, or forgot my password — can you recover my wallet?Most asked
- Will anyone from Creta ever ask for my seed phrase or password?Most asked
- Where are my keys kept, and what does Creta get to see?
- Why does the wallet keep locking itself?
- How do I see my seed phrase or an account's private key?
Accounts, networks & assets
Sending & fees
Connecting to websites
- How do I connect the wallet to a website?Most asked
- How do I see and cancel the approvals I have already given?Most asked
- What am I agreeing to when a site asks to “approve token spending”?
- A site asked me to switch or add a network
- A Creta site cannot find my wallet
- My transaction has been pending for a long time
Still stuck?
Can't find an answer?
Send us a message and a person will read it.
- A person reads and answers every message.
- The reply comes to your email — no account needed.
- We will never ask for your password or recovery phrase.