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How long are the email codes valid?

Both codes are 6 digits, and both are short-lived on purpose — a code sitting in a mailbox for a week is a way in for anyone who reads that mailbox later.

  • Email confirmation code (sign-up): 10 minutes.
  • Password reset code: 15 minutes.

A code can be used once. If yours has expired, request a new one from the same screen — and use the newest email, since a new request cancels the previous code.

otpcodeexpiryemail

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Send us a message and a person will read it.

  • A person reads and answers every message.
  • The reply comes to your email — no account needed.
  • We will never ask for your password or recovery phrase.