Creta LogoCreta Support

My transaction has been pending for a while

Once your wallet has broadcast it, the transaction is in Polygon's hands rather than ours. Most settle in seconds; a busy network takes longer.

Check it on the block explorer — your wallet's history links straight to it, and that is the authoritative record of what happened. It is the same thing support would look at.

Do not repeat the action while the first attempt is pending. A second bid or a second transfer is a second transaction, with its own fee and its own consequences.

pendingstucktransactionconfirmation

Still stuck?

Can't find an answer?

Send us a message and a person will read it.

  • A person reads and answers every message.
  • The reply comes to your email — no account needed.
  • We will never ask for your password or recovery phrase.