Creta LogoCreta Support

I think a result or a decision is wrong

Raise it as soon as you notice, with evidence — screenshots, a replay file, or anything else that shows what happened. A dispute without evidence is very hard to act on, and the longer a round has moved on, the less can be done about it.

The organizer and the appointed referees have final authority over how a tournament is run and how the rules are read, and registering means accepting their decisions. Support can pass a dispute on and tell you what was decided; it cannot overturn a referee.

Rules can also change between events — for a legal reason, a game update or something unavoidable — and material changes are announced in advance where that is reasonably possible. The Rules tab of the tournament you entered is the version that applies to it.

disputerefereeappealresultwrong

Still stuck?

Can't find an answer?

Send us a message and a person will read it.

  • A person reads and answers every message.
  • The reply comes to your email — no account needed.
  • We will never ask for your password or recovery phrase.