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I won a prize — how do I receive it?

Prizes are delivered as in-game mail in Fortress W, to the game account linked to your Creta account. Open the game, open your mail, and claim the attachment.

In-game mail expires 7 days after it is sent. An unclaimed attachment is gone when the mail expires, so log in and claim it rather than leaving it for later — this is the single most common way a won prize is lost.

Which placements are rewarded, and with what, is on the tournament's Prizes tab. Some tournaments also reward every participant who finishes.

prizerewardclaimin-game mailexpiry

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