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My verification code has not arrived

Codes usually arrive within a minute. If one does not:

  • Check your spam or promotions folder.
  • Make sure the address on the screen is the one you meant. A typo sends the code somewhere else.
  • Press Resend code. Only the newest code works, so use the one from the latest email.

If you closed the app before verifying, sign in with the same email and password. The app sends a new code and takes you back to the verification step.

verificationcodeemailotpnot received

Still stuck?

Can't find an answer?

Send us a message and a person will read it.

  • A person reads and answers every message.
  • The reply comes to your email — no account needed.
  • We will never ask for your password or recovery phrase.