크레타 고객지원Someone sent me tokens on another network and they have not arrived
아직 한국어로 제공되지 않아 원문으로 표시됩니다. 위 메뉴에서 번역할 수 있습니다.
Your address is the same on Polygon, Ethereum and BNB Smart Chain, but each network keeps its own balances. Tokens sent on Ethereum are in your Ethereum balance, not your Polygon one. Switch networks on the Wallet tab to see them.
That is why the Receive screen says Send only [network] assets to this address. Moving tokens from one network to another needs a bridge service. The app cannot do that, and support cannot do it for you.