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I'm signed in on the website but the app still asks me to sign in

अभी आपकी भाषा में उपलब्ध नहीं — मूल भाषा में दिखाया गया है। ऊपर के मेन्यू से अनुवाद करें।

That is expected. Browser sessions are shared between Creta websites, but an installed app keeps its own sign-in on that device — signing in once inside the app fixes it for good on that machine or phone.

Being asked again in the browser usually means one of these:

  • A different browser, a different profile, or a private window — sessions do not cross those boundaries.
  • Cookies were cleared, or the browser is set to clear them on exit.
  • You changed your password, which deliberately signs out every other session.

If signing in appears to succeed but bounces you straight back to the sign-in form, clear cookies for the site once and sign in again — that clears an old session cookie left behind by an earlier visit.

sessionsigned outdevicesbrowser

अभी भी उलझन में हैं?

जवाब नहीं मिला?

हमें संदेश भेजें, कोई व्यक्ति उसे पढ़ेगा।

  • हर संदेश एक व्यक्ति पढ़ता और उसका उत्तर देता है।
  • उत्तर आपके ईमेल पर आता है — खाते की ज़रूरत नहीं।
  • हम कभी आपका पासवर्ड या वॉलेट रिकवरी वाक्यांश नहीं मांगेंगे।
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