The confirmation code hasn't arrived. What can I do?

Work through these in order:

1. Check the spam, junk and promotions folders, and search your mailbox for Creta.
2. Confirm the address on the screen is spelled the way you meant — the code goes to the address as typed.
3. Wait a minute, then use Resend code on the code screen. Requesting a new code cancels the previous one, so always enter the most recent email.
4. Corporate and school mail servers sometimes hold automated mail for several minutes, or block it outright. If you have a personal address available, signing up with that is usually faster than waiting.

If nothing arrives after a few attempts, contact support with the address you used and roughly when you tried. Never send us your password.