How do I get help with something not answered here?

Q: How do I get help with something not answered here?

Write to support@creta.world — the app's Contact page opens a message to that address — or use the contact form at creta.world/contact. Tell us which of the two you were using (the browser or the desktop launcher), which operating system, which game if it is about one, and what you did just before the problem. A screenshot of any error is worth a paragraph of description. Never include your password, a login code, a seed phrase or a private key. We do not need any of them to help you.

まだ日本語では提供されていないため、原文で表示しています。上のメニューから翻訳できます。

Write to support@creta.world — the app's Contact page opens a message to that address — or use the contact form at creta.world/contact.

Tell us which of the two you were using (the browser or the desktop launcher), which operating system, which game if it is about one, and what you did just before the problem. A screenshot of any error is worth a paragraph of description.

Never include your password, a login code, a seed phrase or a private key. We do not need any of them to help you.

答えが見つかりませんか？

メッセージをお送りください。担当者が確認します。

すべてのメッセージは担当者が読んで返信します。

返信はメールで届きます。アカウントは不要です。

パスワードやウォレットの復元フレーズをお尋ねすることは決してありません。